8/10 (良い)
Amy P.
2024年4月29日
良かった点 : ロケーション
Convenient location right in town
The home is advertised on VRBO but once booked, I had to download an app called Vacasa to manage our reservation. The directions stated that when we arrived, we should park directly in front of the garage. When we arrived at the address provided in the Vacasa App, we could not locate the home. The address provided was for a realty company and Thai restaurant. We parked along Pacific Ave and walked up and down the street a few times, convinced we had the incorrect address.
I used the text customer service feature (the only way to contact anyone) and asked for help finding our address. I spent about 10 minutes of texting back and forth with no clear answer, because the Vacasa service didn’t really know either. Finally, my husband came back to the car and said he found it around the corner, behind the restaurant, and accessed through the Best Western parking lot! The directions and check-in instructions made no mention of this so hopefully they will update their description for others. Quite a frustrating start.
Strange place. You enter a door by a garage which also has access to a storage are of the Thai restaurant. Thankfully, we thought to lock this door or anyone could have accessed the garage and the home. Then up the stairs you go and through a inside hallway of sorts to the door to the unit.
The house was not vacuumed and clearly the people before us had a dog because there was black dog hair all over the floors. The butcher block island in the kitchen had quite a b
Amy P.
2024 年 4 月に 2 泊滞在
