We enjoyed our stay! This flat was in a great location for exploring Central London, near multiple tube stops and bus lines, and just minutes from Hyde Park. The neighborhood was peaceful and safe, and having an elevator/lift was key with one elderly guest.The flat was well equipped with everything we needed to prepare food and wash clothes as needed. It was a nice option for our family to separate into three bedrooms and two baths. Two of the three bedrooms were quite small, but adequate. We did have some hot evenings as the UK was experiencing an extreme heat wave, and there was insufficient AC to cool all the bedrooms. There were no fans available. Also, as a personal preference, I found my mattress to be a bit hard for me to be comfortable, but others might appreciate that. Hand towels and toilet tissue were a bit scarce, but we managed. It was extremely helpful to have a driver pick us up as we had quite a bit of luggage. David was very kind to show us around several London neighborhoods while we were waiting for the flight to be ready. Ultimately we we’re not able to get an early check-in, which was the main reason we selected the location, but understood that the checkout time of the previous guests were not completely within the owner’s control. Davis was helpful unloading and loading up our luggage for our return trip, allowing us to have afternoon tea ahead of our flight. Overall the pluses outweighed the small issues and we’d happily return!