Multi-generation 1st fl Primary, close to Ohio's Vacaland attractions, fishing

Ver nice people but needed to respect the house rules. You were able to enjoy the house as it was found by all guests respecting the rules to keep it that way.

Thanks for sharing the great photos. They make my heart happy.

Great to hear

Thank you for being a great guest. I am so glad your family enjoyed their stay. Please think of us for next year.

Thank you for choosing Sunset On The Bay. Come again.

I am so glad you enjoyed your stay at Sunset On The Bay. I hope we see you again.

We have added portable air conditioners in the bedrooms.

Bill was a great guest. I hope to see them again

Basements in areas with a high water table areas are not able to be finished for additional use other than access to infrastructure and maintenance.

I am sorry about the dock. It was last minute and out of our control. It is no longer an amenity. Immediate contact was made to all booked guests apprising them of the situation which allowed us the ability to work together on identifying alternatives. Those who communicated requests were accommodated to their satisfaction. Indeed, with the unusual and extreme heat this year, additional air conditioning has been added covering all areas in the house. We have excellent maintenance on call, so the new unit was installed within an hour of contacting them. May I suggest guests communicate frankly and promptly to provide hosts the opportunity to satisfy needs prior to, and during their stay. We want you to enjoy our house as much as we do. I am saddened that I was not able to make this guest happy and welcome an opportunity to do so.

All amenities are outlined completely and accurately in the listing, and were reinforced through phone conversations, and electronic communication and always have been complete and honest. A maintenance man dropped his fork at his dinner and was on site in less than an hour to add another unit to the existing 3 air conditioning units already in the house for this guests comfort. He confirmed operation on all 4 of the units which accounted for coverage over twice the square footage than the property contains. Maintenance reports include photos of all units connected properly and in full working condition. Report also included actual temperature in the home with photo documentation. If the air conditioner is pulled beyond the length of the exhaust hose as in the photo provided by this guest, it can easily be reinserted if placed within the range of the exhaust hose. There has never been any pet in the home as confirmed by outdoor security cameras and all other reviews are of excellent cleanliness. My housekeeper is a goddess of clean. The photo provided showed one piece of fuzz in a shining pristine sink. The only time a call wasn’t picked up was because I was fielding solutions for a stream of endless complaints and working with excellent VRBO agents to help satisfy guest requests. I look forward to continuing to providing excellent experiences for my guests which is custom and evidenced by all other guests reviews. I hope this guest enjoyed her time with family in Huron.