Beautiful cozy cottage fully fenced near town and springs

We’re disappointed by this review, especially given the amount of effort we made throughout the stay to accommodate your requests. Each time you contacted us with a concern or needed something, we responded and went out of our way to provide what was requested. The air freshener was the only item mentioned after everything else had already been addressed, and we were not given the opportunity to correct that before the stay ended. We take our guests’ feedback seriously, but we also feel it’s important to provide context. We made every reasonable effort to make your stay comfortable and were responsive throughout your visit. While we understand that no stay is perfect, we don’t feel this review accurately reflects the effort made to accommodate you.

Thank you for your feedback. We’re sorry to hear that these issues impacted your stay. We wish these concerns had been brought to our attention during your visit, as we would have been happy to address them right away. Guest comfort is very important to us, and we always encourage guests to reach out if anything is not meeting expectations so we have the opportunity to make it right. We have shared your comments with our cleaning and maintenance teams and will be reviewing each item to ensure our standards are being met. Thank you again for bringing these concerns to our attention, and we wish you all the best.