4/10 (不満)
Dianne P.
2024 年 12 月 15 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Dirty and Poorly Maintained—A Big Disappointment
Our experience at this property was unfortunately quite disappointing. Upon arrival, the house was dirty. The refrigerator and freezer were full of old food, emitting a strong smell of dead fish. With other family members on their way, we had no choice but to clean the kitchen ourselves, as finding an alternative property last minute was impossible. The stovetop, ovens, and appliances were coated in a thick layer of baked-on grease, suggesting they hadn’t been cleaned in a long time.The garbage cans were overflowing and smelly, leaving us with nowhere to dispose of the trash we removed from the house. We had to wash every shelf and drawer in the refrigerator before we could store our food. The furnishings appeared neglected, with very dirty chairs in the family room. Clutter was everywhere, including an old swing on the porch filled with junk and moldy boxes that once housed light fixtures.The pool and surrounding porch were filthy, with a thick coat of dust on all the chairs. Despite the beautiful setting, the property requires deep cleaning and attention to detail to match the description in the listing.The owner was sluggish in responding to our concerns. He promised a rebate for our cleaning efforts but did not send a crew to address the issues, and we have yet to receive any rebate.Unless you plan to camp on the beautiful grounds or don’t mind staying in a poorly maintained and dirty property, avoid this one. It falls far short what the listing promises.
Dianne P.
2024 年 12 月に 3 泊滞在
