House is as described, well appointed, fun games including ping pong, foosball table, open yard with outdoor fire place, warm and inviting gas fireplace, walkable to kids playground and lakeside trail. On arrival, key padded door entry made for easy check-in, but we had to make the beds (sheets, pillowcases and all). Cleanliness above average. Gas fireplace pilot light was out and radiant heat was slow to work, but Chris was very prompt and helpful. We were able to get the fireplace working right away and heating technician came next morning and made adjustments to fix the heat. Downside is the check out process, which is unprecedented in our 10 yrs of renting through vrbo/airBnB. The instructions were sent to us before our arrival. Check out instructions lengthy, including removing all trash off the premises to local dump, stripping beds, laundering and drying and folding sheets, washing/drying/putting away all dishes, washing/drying/folding towels. Cleaning fee of $200 seems unfair given this time consuming check out process, which is a total challenge with 3 kids (8,6,3 years old even as well behaved as they are). Could not take shower in morning because of need to wash and dry towels. Would totally rent again, if and only if the check out were easier. Chris was prompt about addressing heat and fireplace, but no response when I texted him about the oddity of the check out process. Great rental, but checkout process soured the experience