4/10 (不満)
宿泊されたお客様
2024 年 8 月 27 日
良かった点 : チェックイン
気になった点 : コミュニケーション
Started out great...ended in horror.
There are cameras watching you enter the house and one aimed directly at the back deck, so i never felt comfortable going out there. No lighter for the charcoal grill. No salt/pepper and very limited items to cook with. No bikes or beach chairs.The beds and pillows were all covered in thick plastic, so all of us were laying in sweat every night. The pictures online don't show the excessive amount of air purifiers in every room. My daughter's room had two. There were also 4 damp rid buckets under each bed, and damp rid hanging bags of water in all of the closets. Between the 5-6 air purifiers and the industrial strength air fresheners- i came to the conclusion there might be a moisture problem. Unfortunately by the 2nd day, our sinuses were all bothering us and my eyes were swelling. We checked out on Saturday, making sure we cleaned up and left just the way we found it. Within a few hours, my husband saw that we had a damage claim filed against us for a broken bed frame. We were never contacted by the owner, and were horrified. My husband msgd the owner and she claimed it was the bed my daughter slept in and sent a picture of an enormous crack in the frame. My daughter is twelve, and her biggest activity is staring at her phone. To be accused of something so heinous was absolutely unreal. I would NEVER destroy someone's property and just leave. Luckily we had insurance. BEWARE.
宿泊されたお客様
2024 年 8 月に 7 泊滞在
