ヴィラパール-ディズニー＆ゴルフw / Sフェイシングプライベートプールに近いラグジュアリーリトリート

Thanks for the review and feedback. It is delightful you enjoy staying in our vocation home. You welcome to spend your future vocation in our villa again.

We are very glad you enjoy your vocation in our villa. Thanks for the review. We wish to host you again in near future.

Thanks for your review and feedback. However, we do not have any evidence that can be used to discuss your complaint with the cleaner. As we mentioned clearly in our welcome email package, if you noticed anything not satisfied after you checked in, please take a picture then report to us ASAP. Based on your report, we will send our property manager to check it out and fix the problem as soon as possible for your satisfaction. We hired a professional property management company to look after our property. With your early report, we can more effectively manage the performance of our property management company and cleaners to enforce our strict cleaning standard.

Wonderful. You are great guests any owner will be delighted to host. Thanks again fir choosing our villa.

Thanks for your review! We like to offer our guest with a 5-star service. Please let us know what we can further improve.

Sorry, about the problems as you mentioned here. We have this property for over 15 years and never got a report of a mouse in the house. It might be sneak in from door when it was open. Florida's weather is very friendly to small animals and pest. We have to be very careful! Do not invite them into the house via throw some food on the floor or leave the door open too long. Please tell us where you found spiders, water bugs and ants! As we stated in the welcome message, if you find anything please take a photo and send to us. We need your report with these photos to talk to property management company. Then, we can handle the situation as soon as possible. We hire professional pest control company to spray the property regularly. If we got your report as soon as you checked in, we can call the pest control company to get it controlled ASAP. If you only report it after you checked out without any evidence, you did not give us any time to get the problem fixed for you. We do not have any evidence to ask our property management company to improve their management performance. I understand you have Air BnB rental property. I wish you understand the rules and business practice of vocation rental. You also understand the negative impact your review to our property. We did encounter your type of "Customers" once and a while. However, the majority of our customers are very friendly and cooperative. They fully understand this is a very nice vocation home, not a 5-Star hotel.

Thank you for the review! Glad to hear you had a good stay. Hope to see you soon.

Thanks for your nice review. We are glad that you enjoy your stay in our villa. It is our pleasure to see the guests satisfied with their stay in the villa and know you enjoy your vocations with us. It will be our pleasure to host your future vocation in Orlando area again.

Awesome. Glad you had a good time! All the best and see you again.

Thanks for the review. We are so glad to hear you enjoy staying in our villa and see your positive feedback. You welcome to stay with us again for your future trips.

Thank you very much for the review. Yes, once a year in November we would give the property an overall checkup and extra care it needs. We look forward to welcoming you again in the future.

We feel really happy that you enjoy your vocation and 70's anniversary celebration in our villa. We wish to see you again in near future.

Donna, Thank you very much for the nice review. See you for your next year vocation!

Your review is greatly appreciated. Thank you for your business.