4/10 (不満)
David R.
2025 年 8 月 4 日
気になった点 : チェックイン、コミュニケーション
Property manager, Big Fish, needed a strange bunch of information in advance (e.g., copy of my signature, picture of me holding my driver’s license and credit card, etc). They got it at least a week in advance. I was told I would get the code to the door at precisely 4 p.m. No code at 4 and they asked for all the above information all over again. No extra toilet paper, no paper towels, no laundry detergent pods, no bath soap, very few kitchen utensils, filthy patio carpet and uncomfortable plastic patio chairs. We had to use the pillows on the couch for seat cushions. Sliding door to patio was stuck and had to get somebody from Big Fish maintenance to come in and fix it. Fitted sheet for king size bed didn’t fit the mattress. Seemed more like a queen size sheet. Big Fish reassured us it was a king size sheet that had shrunk over time. They did replace the sheet. Lots of grief for a “vacation.”
David R.
2025 年 7 月に 4 泊滞在
