美しいグアダルーペ川の隠れ家はSCHLITTERBAHNからわずか6ブロックです！

So great to hear your stay was well. We hope to have you back!

We would love to have you back! Thanks for staying with us!

We were happy to fit you into the condo last minute! Thank you for booking with us!

Thanks for staying with River City Resorts!

Thank you for choosing River City Resorts we're glad you had a great stay, we hope to have you back for another stay very soon!

Thanks for letting us know about the utensils. We will get new ones out to the unit. We are glad that you enjoyed your stay!

Craig, Thank you for your review. We are sorry that your parking pass slipped down and was not visible. There is nothing we can or could have done about that, we are the property management company for the specific unit you rented out. The HOA has a contract with Will Tow, and unfortunately, your vehicle having a non-visible parking tag made you in violation of the parking requirements. We understand that in the heat of the moment, feelings and blame are hot and heavy, but it’s very disheartening that you left a review stating we offered no assistance. Not only did we call Will Tow multiple times for you, but, we also immediately filed a complaint with the HOA company regarding your specific towing situation. We also didn't immediately evict you on Sunday after we found that you had brought an unapproved/unauthorized pet in the unit and had it on the furniture. On top of that, we gave you a late checkout (2pm instead of 11am) at no additional fee for you to sort out your vehicle situation. We advise that you leave a review for Will Tow on their business page, stating your frustrations regarding the fact that they were not on site, nor answering their phones. We appreciated your notification to our company that you had to contact the San Marcos PD to get Will Tow to respond to your phone calls to reclaim your vehicle. We wish you the best and are disappointed with the outcome of your stay.

We're sorry to hear that about the utensils and cleaning supplies. In the future if you see anything lacking in the unit it, please let us know during your stay so we can bring over more! Thank you for the feedback and booking with River City Resorts!

Thank you for your review. Honest reviews help us to enhance our service. We will bring your concerns to the homeowner.

Thank you for staying with us long-term!

We're glad to have you back again next year!

We appreciate honest reviews as they help us to enhance our services to both the guests and to the owners. The HOA of Waterwheel has implemented a strong parking policy on the property as many people that do not belong on the property try to enjoy it. There have been numerous cars towed that the guests had not displayed their parking tags and the property management companies and security are very much trying to keep the guests informed about the display of the parking tags. We will send your concerns of the cigarette butts and the gate to the HOA property management company (which is not us) to have them addressed. Forhe remaining concerns we are sending maintenance out to evaluate. Had the guest called us during their reservation we would have addressed it immediately..

Thanks for the review! We love working with our guests and providing them a great place to stay and great locations!

We are glad that you found the unit clean and well stocked. In all of our correspondence we do provide our 24 hour staff on call phone number that could have been called for assistance.

Waterwheel is a beautiful location that has it all! Glad that you ha a great Spring Break!

Call want to make your next reservation!

Come on back! You can stay more than once a year now that you have found your home away from home!

Glad you had a great experience! We love hearing about our guests having terrific vacations!

Glad you had an enjoyable experience! Thanks for staying with River City Resorts!