2/10 (非常に不満)
Azhar A.
2025 年 9 月 27 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Terrible experience — no hot water, unresponsive host, and wasted time.We stayed here for 2 nights and the property was uninhabitable in key ways. There was no hot water for the entire stay, meaning we could not shower or bathe our children. The gas was also off, leaving the kitchen unusable for much of the trip.We wasted nearly a full day waiting for a technician, but because the host was completely unresponsive — not replying until 1:20 AM — the repair couldn’t be completed. Despite multiple attempts to resolve this, the issue was never fixed.For a short trip, losing basic utilities and a full day of vacation is unacceptable. The host acknowledged the problem but offered only a token refund. VRBO also failed to provide meaningful support.We would strongly caution anyone considering this property. At this price point, you should expect a functional, well-managed home. Instead, we received poor communication, missing essential services, and a ruined family stay.
Azhar A.
2025 年 8 月に 2 泊滞在
