21オーシャングリーン：$ 250ビーチ用品/バイク コミュニティプール、ゴルフビュー

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

We are truly sorry to hear of your continued disappoint. It is rather rare to have multiple appliances have issues within one stay, but we unfortunately simply can't always prevent these unexpected occurrences. Our team did our best to address everything that was brought to our attention and take care of you and your party. In doing so, we offered multiple move options as well as a refund if you wanted to depart entirely. Both of these options were declined and your party decided to remain in the home while we worked to remedy the issues. We did also issue a partial refund for these items. I can advise that nothing was found to be wrong with either the fridge or the TVs during your stay or upon your departure. We are sorry that the home did not meet your expectations, but are pleased with our teams efforts to address your concerns throughout your stay.

Thank you for your feedback! We are again sorry to hear of any issues experienced during your stay. As stated, we did pour best to address items as soon as they were brought to our attention. I have passed your comments to our team to investigate and address further as needed. We hope you were able to enjoy your time on the island despite these circumstances.

Thank you for your feedback! We are so pleased to hear that you enjoyed the home and your stay overall. I have passed your comments regarding the dishwasher and wifi to our team to investigate and address as needed.

Thank you for your feedback. Please accept our sincerest apologies that no one replied to your email. I do see that it was received and immediately passed to our property management team who is working with the owners regarding these items. We are glad to hear that you enjoyed your time on the island and hope to have the opportunity to welcome you again in the future for a better experience with us.

Unfortunately, our contract with our beach gear partners is what dictates the terms of the credit for longer reservations. We are careful to provide this information both in the property description as well as our rental agreement to ensure guests are well aware and prepared when making their booking. We appreciate you letting us know of these issues experience during your stay and have passed them along to our property management team to investigate and address accordingly. We are pleased to hear that you thoroughly enjoyed the unit despite these circumstances and hope that we may welcome you back in the future.

Thanks for your feedback. We're sorry if you were not aware of the situation regarding the layout of this property. We do feel as though the property description and pictures of the home accurately represent the property. Again, we apologize if there was any confusion and hope you enjoyed your stay.

Hey Robert, Thank you for your feedback. We will certainly have our maintenance team take a look at all of the items you mentioned. We would have been happy to send someone by during your stay, but understand if you did not want to be bothered while on vacation. We hope that you were otherwise still able to enjoy your visit and would love to have you back in the future!

Hi Amy, Thank you for your review. We are disappointed to hear that you ran into a few issues. I will begin by saying that because you brought your dog, we could not allow you to stay in 2 Nicklaus Lane this year. The rent for 21 Ocean Green is significantly less expensive due to the overall quality of the property. The photos and description are also accurate so that guests are able to see for themselves what the property looks like. With that being said, you still should not run into off-putting smells, pest issues or problems left behind from previous renter's pets. While this is a pet friendly property but it seems like not all renters respect the home. We should have found any hidden dog bones and walked through the garage to clean up the mess left behind. That was definitely an issue on our end that we will address and make sure does not happen for future renters. We also have our property management staff out on the island 7 days a week to handle issues as they occur. We encourage guests to let us know about issues while they are here so we can make them right ASAP. Again, thank you for letting us know.