2/10 (非常に不満)
Amanda F.
2025 年 6 月 3 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Venomous Snake Bite / No phone to call 911 in an emergency
As much as we loved the home & the cleanliness of the property this is a very unsafe property to stay in. During our stay, our eight year-old son was bitten multiple times by a venomous copperhead snake at the garage door of the property. There was no phone inside of this property to call for help during our emergency & no cell phone service. Thank God that my husband was at the property with us and not at the grocery store so he was able to rush us to the small Angel hospital in Franklin, from there, our son had to be transferred to Mission Hospital in Asheville, where he spent some time in ICU. I tried communicating multiple times with the property manager and VRBO to let them know what was going on with our son’s condition. Unfortunately neither VRBO or the property manager seemed to take this issue seriously or showed any kind of genuine concern about our sons condition. We paid for a home that we were unable to stay in because we were an hour and a half away in Mission Hospital over in Asheville. Followed by having to book a different rental upon his discharge from the hospital because we were not cleared to travel home for another week. When we returned to the property to get our belongings to check into our new rental, we had an incident with a second venomous copperhead snake, which attempted to bite my husband. Please beware that this property is riddled with these venomous snakes and there is no phone or phone service to call for help in an emergency.
Amanda F.
2025 年 5 月に 7 泊滞在
