Nice 3-bedroom house, although a bit in need of some TLC (paint, new lamps, etc). We were met by Eric on the day we arrived, didn't see him again, didn't really need to, but he was available when we texted him with questions. The maids come but really only do bare minimum, one day they didn't come at all, which was annoying. Pools were cold so we never used them. Nice place, but overpriced in my opinion as compared to other places I've vacationed. Sayulita Beach is across "THE RIVER" and is truly a hippie hangout so be prepared for that, but this home is on the "right" side of the river so it didn't affect our stay. Nice to have towels and chairs there and a grill, we used all.