2/10 (非常に不満)
Carolyn J.
2025 年 7 月 27 日
The first room we were given had a bed with a sagging mattress and a phone that didn’t work. Staff offered us a different room that had been recently updated. The bed was better, but the room didn’t have one place for us to put our clothes; so, we had to store our clothes in our suitcases. The toilet was wedged in between the shower and a wall, and the toilet paper roll was located right next to the toilet, leaving no place for your knee. So, you literally had to sit to the side to use the toilet and then stand up to do the paperwork. The last day of our stay,I killed a large black widow spider in the bathroom. Neither of the two rooms were anything like the pictures in the listing. When we checked out, the staff didn’t even bother to ask about our stay. It ruined our time in Santa Barbara and we couldn’t check out soon enough.
Carolyn J.
2025 年 7 月に 2 泊滞在