DB-15: 3 BR/2 Bath Mfd. House, Tons of Space, Walk to the Beach, Dogs OK!

We're sorry if there were issues during your stay. When you brought them up, we offered to come by to address them, but you refused. The cottage was just made available for rental and received a professional deep cleaning (including all of the dishes and cabinets). If our cleaners missed anything, we offered to send them back over immediately. We have professional pest control perform regular service as well and found no evidence of bugs after you departed. Unfortunately, some guests choose to complain in hopes of receiving a refund. Our policy is that guests must give us the opportunity to inspect and correct any issues first. Since you didnt allow us to do so and we found no evidence of the things you mentioned, there was nothing to correct. Sometimes, problems do arise and, when they do, we will do everything we can to make the situation right. Unfortunately, you didnt allow us that opportunity.