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アパートメント

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージー

Trendy 2BED *Wi-fi High Speed-Private Jacuzzi-Steps the ocean

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーの写真ギャラリー

屋外スパ浴槽
テラス / パティオ
屋外スパ浴槽
リビング エリア
リビング エリア

口コミ

10段階中7.8
良い
ベッドルーム 2 室バスルーム 2 室定員 6 名

人気の設備とサービス

  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • ペット可

周辺ガイド

地図で表示
Playa del Carmen, Quintana Roo
  • Place, キンタ アベニーダ
    ‪徒歩 2 分‬
  • Place, キンタ アレグリア ショッピング モール
    ‪徒歩 2 分‬
  • Place, プラヤ デル カルメン メイン ビーチ
    ‪徒歩 8 分‬
  • Airport, カンクン, キンタナ ロー州 (CUN-カンクン国際空港)
    ‪車で 56 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 6 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

ダブルベッド 2 台

バスルーム 2 室

バスルーム 1

シャワーのみ

バスルーム 2

シャワーのみ

その他のスペース

テラスまたはパティオ
キッチン
バルコニー
ダイニングスペース

この施設について

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージー

PLAYA DEL CARMENのイタリアの中心部にあり、メキシコの壮大なマリアン・リヴィエラ、ライズ・インフィニット、地域で最も新しく最も人気のあるアバンギャルドな建物の豪華なトロピカル・レイン・フォレストによって再編されています。

インフィニートは、プラヤ・デ・カルメンの豪華で特権的なエレガンスの中で比類のないライフスタイルを提供するために慎重に混ぜ合わされた静けさ、調和、魅力と平和の細かい構成から昇天します。

インフィニットは、世界の最も独占的かつ魅力的な目的地の1つに位置し、文化的多様性と文化的拡大がどこでも他の国とは違って、マジック・��ンダーランドを生む場所です。

これはペンションハウスです。100スクエアメーターの表面がある場合は、建物の最後のレベルでヤクザと一緒にプライベートテラスを探します。 このコンドには2ベッドルームの2ベッドルームユニットがあります。 設備の整いました。 洗濯機と乾燥機がありますが、あなたが好きな人は、すぐ前にお遊園地があります。 SOLARIUMは大理石の床に置き換えられ、その眺めは素晴らしいです。 PLAYA DEL CARMENにあるこの建物内のインフィニットには、保護された駐車場とエレベーターがあります。


自然を満喫する最善の方法の1つは、壮観な景観を持つ120kmの海岸線であるRiviera Mayaを訪れることです。 プエルト・モレロスからプエルト・アレンへのカリーリョ・プエルト（シアン・カアン・バイオスリザー・リザーブの中心部）まで���びるこのエリアは、魅力がいっぱいです。 プラヤ・デル・セクレト、プラヤ・デル・カルメン、シカレト、プエルト・アベンチュラス、アクタン・チェン・グルトー、ゼエル・ハ、トゥルム。 これらは、海岸でマヤの儀式センターを見つけたり、地元の生物多様性を発見したり、世界で2番目に大きいサンゴ礁で様々なウォータースポーツを選ぶ場所です。 一度小さな漁村に帰ると、リビエラマヤの海岸線は、その後、メキシコでハイエンドの豪華なリゾート、高級レストラン、ナイトライフ、スパリトリート、ショッピング、ゴルフなどを提供する近代的な観光回廊に発展しました。


建物の設備：•保護された駐車場
•ソラリアム
•エレベーター
• スイミングプール
•セキュリティ24/7
•コンドでの無料のワイヤレスインターネット。



お気軽にお���い合わせください。



私たちはちょうどあなたのための経験を生み出します。

日付を指定して料金を検索

類似した宿泊施設

内装
Entire luxury 2 BR condo in heart of Playa Del Carmen
プラヤ デル カルメン ダウンタウン
  • プール
  • キッチン
  • 冷房
  • ジム
10 段階中 9.6、最高に素晴らしい、(23 件の口コミ) 件の口コミ
Entire luxury 2 BR condo in heart of Playa Del Carmen

ハウスルール

チェックイン : 15:00 以降
代表者の最低年齢 : 18 歳
チェックアウト : 11:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 3903524
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

プラヤ デル カルメン

このアパートメントは、プラヤ デル カルメンのプラヤ デル カルメン ダウンタウン地区にあり、テーマパーク近くかつビーチの近くに位置しています。アクティビティを楽しむなら、プラヤ デル カルメン マリタイム ターミナルとエル カマレオン マヤコバ ゴルフ場がおすすめ。エクスプロール テーマ パークやシカレ エコ テーマ パークは地域の人気スポットとして有名です。サマ ナ ヴィアリとテマスカル・ナトゥーラも訪れる価値のあるスポットです。
プラヤ デル カルメンのアパートメントをもっと見る新しいウィンドウで開く
地図
Playa del Carmen, Quintana Roo

周辺情報

  • キンタ アベニーダ - 徒歩 2 分 - 0.2 km
  • キンタ アレグリア ショッピング モール - 徒歩 2 分 - 0.2 km
  • プラヤ デル カルメン メイン ビーチ - 徒歩 8 分 - 0.7 km
  • セントラル スクエア - 徒歩 9 分 - 0.8 km
  • マミタス ビーチ - 徒歩 13 分 - 1.1 km

交通案内

  • カンクン国際空港 (CUN) から車で 50 分

レストラン

  • ‪Bloody Mary Food Drinks & Rock - ‬徒歩 2 分
  • ‪Ah Cacao Chocolate Café - ‬徒歩 2 分
  • ‪McCarthy's Irish Pub - ‬徒歩 2 分
  • ‪Señor Frogs - ‬徒歩 2 分
  • ‪Euro Grill - ‬徒歩 2 分

よくあるご質問

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーにプールはありますか ?

はい、この宿泊施設にはプールがあります。

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーの宿泊料金はどのくらいですか ?

2026 年 5 月 11 日 現在、2026 年 6 月 18 日 に大人 2 名で無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーに 1 泊した場合の最低料金は ￥18,645 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーのチェックインは何時ですか ?

チェックイン開始は 15:00 です。

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

無料の無線インターネット*マティスビーチエリア*ペンション＆ジャクージーはどこにありますか ?

プラヤ デル カルメン ダウンタウンに位置するこのアパートメントは、キンタ アレグリア ショッピング モールおよびキンタ アベニーダから歩いてすぐです。プラヤ デル カルメン メイン ビーチおよびマミタス ビーチも 10 分圏内です。

口コミ

7.8

良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 27 件の口コミ中 13 件が非常に良い
評価 8 - 27 件の口コミ中 4 件が良い
評価 6 - 27 件の口コミ中 6 件が普通
評価 4 - 27 件の口コミ中 1 件が不満
評価 2 - 27 件の口コミ中 3 件が非常に不満

10/10

清潔度

8.6/10

チェックイン

7.0/10

コミュニケーション

10/10

ロケーション

10/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Derek L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Two Bedroom Condo in Playa

Great condo with plenty of living space. The kitchen was spacious and well stocked with everything we needed to cook our meals making our stay worry free. Each bedroom had lots of pillows and the beds were very comfortable. The rooftop pool was kept clean with great views of playa and the private jetted tub was a pleasant surprise! Highly recommended!
2023 年 11 月に 7 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Cathleen F.

Cathleen Ferro

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The only complaint i have was the hot tub did not get hot at all. But loved the place overall. I will be booking another trip for next year and would love to stay at the same property
宿泊者限定の口コミ

10/10 (非常に良い)

Blanca L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location plus amenities

I recently stayed at this incredible VRBO property and had an amazing time! The unit was perfectly equipped with everything we needed for a relaxing vacation. The amenities were top-notch – the fully stocked kitchen made it easy to cook meals, the comfortable living areas were ideal for unwinding after a long day, and the spacious bedrooms ensured a restful night’s sleep.The best part of this rental, however, is its location! It’s just a stone’s throw away from the beach, so we could easily walk down and enjoy the beautiful shoreline anytime we wanted. Additionally, there are tons of fun entertainment options nearby, from great restaurants to shopping and local attractions, all within a short distance.Overall, this place offered the perfect balance of comfort and convenience. I highly recommend it to anyone looking for a hassle-free getaway with everything at your fingertips!
2025 年 3 月に 6 泊滞在
パートナーサイトからの口コミ

2/10 (非常に不満)

Marco B.

Won’t do again

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Very disappointed , ac unit would not work properly and cool below 77 degrees . The dishwasher didn’t work either, and the WC was also not working properly. Tiles missing from the bathrooms, no way to close the blinds in one of the rooms because they were broken. The location was good but I ended up staying at a hotel just because it was impossible to sleep there at night .. I really can’t see how Marriott would allow this property to be under their name . No one provided us with the apartment number , property company said I should get it from Marriott . No proper instructions about the property other than in a 24 hour window before checking in .
宿泊者限定の口コミ

2/10 (非常に不満)

christopher d.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

No air conditioning or water pressure

The first two days of our stay were fine, though the water pressure was so low showering took forever and washing the dishes was difficult. Then our air conditioning stopped working. Our contact told us he would “report this” and that was the last we heard. We ended up booking a hotel room across the street as sleeping was near impossible in that loud neighborhood with the windows open, and closing the windows was impossible in an 85 degree condo. Additionally we asked for a partial refund and were ignored.
2022 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
The maintenance reported that the air condition has been fixed the same day you reported, and we don't have any reports before about the AA failed and about the water pressure. The condo is located at the 5th Av Sr. where the best bars and restaurants are located.
パートナーサイトからの口コミ

2/10 (非常に不満)

A guest from , NA

DO NOT STAY HERE

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: You will get no sleep here as there is a bar opposite on the second floor (and you are on the third floor) which plays loud thudding music from 4pm until 3am. If you look on google maps before you book, it says it is a restaurant but it is bar with live DJs.The apartment was dirty, there were broken items in the kitchen (so be sure to check everything as you may not get your deposit back), we had to wait in the apartment for a couple of afternoons for the maintenance to come and fix things like lights, broken patio doors, leaking shower.We asked to be moved and the concierge asked his manager (who lives in Buenos Aires and probably doesn’t have a clue how bad the situation is) and they would not move us. They would not give us a refund so that we could use the money to pay for another apartment. We ended up moving out and paying out more money for alternative accommodation.They do not care once they have your money.There was also no water supply or electricity supply for 2 nights. The concierge said it was “not their fault” – I guess that’s OK then?!!!!! We couldn’t get a shower, go the toilet, get in the electric front door until someone walked out. It was a very unpleasant tortuous stay.
パートナーサイトからの口コミ

4/10 (不満)

Lise B.

Not satisfied because of a fall. The rest, the apartment was ok.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I have already given my impression of the vacation. What is most important is that the owner of the building should put a ramp on the stairs coming in and out of the pool. The first time I went to the pool, when I came out with wet feet, I fell down and slid all the stairs on my back and really hurt myself in many places of my body. The worst were my lower back and my coccyx that still hurt after more than 3 weeks. I did not report it to Matu the concierge because it has nothing to do with him but only the owner of the building. It is really against the law to have stairs without a ramp coming out of a pool. I could have sued you if I had chosen. This is why I cannot recommend anyone to go back to your hotel. LISE BOURBEAU
2024 年 1 月に 9 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Great Condo! Wonderful Location!

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great condo that has everything you need for a vacation. The towels and beach towels were provided, which was great. The decor is updated, modern looking. We had a wonderful time, enjoying sunshine, relaxing on the beach and enjoying the restaurants.Overall condo is taken care and is in good shape. No tourist guide with recommendations/ suggestions were in the condo. I am an old soul that looks through that in addition to an internet resources and my own research.The reservation process was easy and prompt.No instructions were provided 24 hours before arrival about checking process.However, was contacted by property management about the time of arrival as we were walking to the condo. Someone promptly brought the keys within 10-15 minutes.Would highly suggest to property management company to improve check in and check out process by utilizing online form signing and providing printed or online instructions beforehand. We did not know how to turn the cooktop, where to dispose the trash. I was irritated by property management representatives requesting to meet in person to sign the documentation, and then not coming, and the second appointment was no show/ no call at all. Then they keep calling and texting me trying to make another appointment to meet. Property management company needs to realize that I cherish my time on vacation, and my priority is relaxing and family time, not running back to condo to meet the representative after two no show appointments.The same recommendation is about the check out process. Asked for instructions, received none, and was asked for an appointment to meet.Other than that, it was a wonderful experience. Would definitely recommend the condo and the area. Thankful for the opportunity to travel and experience Playa del Carmen outside of all inclusive resort.
2023 年 3 月に 7 泊滞在
パートナーサイトからの口コミ

8/10 (良い)

Nancy B.

Central, Spacious Condo with Roof top pool

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very central location just off 5th Ave. which may be too noisy if you are an early sleeper. Very close to Sr. Frogs who pump loud music quite late. If that's not a problem, it's great. The condo was spacious and modern but could use a refresh. Large TV with capability to use Netflix etc. although we didn't even turn it on. Large 5 gallon water jug supplied. We didn't eat in so not sure about the stove functionality. Beds are reasonably comfortable. Two doubles in the large bedroom with on-suite and one king in a smaller room with separate bath. Beautiful roof top pool with ocean views. Workers were painting and sprucing up the outside. We otherwise had the pool to ourselves. One block to beach and right in the middle of the action on 5th. Bedroom sliders didn't really close/lock but we felt safe on the 3rd floor. We would stay again. Our concierge Luciano was very responsive and helpful.
2021 年 11 月に 11 泊滞在
パートナーサイトからの口コミ

6/10 (普通)

Sharon M.

PLAYA MOMENTS IS A RENTAL COMPANY TO TRUST

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a nicely furnished, clean apt. The roof pool is private. We had an issue but the manager, Daniel took care of everything.
パートナーサイトからの口コミ

6/10 (普通)

Sylvia Lorena R.

1 week stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good location overall. Nice equipped kitchen and TV with internet. Location too loud for remote working but very close to the beach and key areas.
パートナーサイトからの口コミ

10/10 (非常に良い)

GREAT VIEW AND LOCATION

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We spent our week-end at infinito and enjoyed it sooo much! the apartment was delivered before check-in time by one the reprsentative who explained us all we need to know to use everything and gave us some tips on where to go, eat out and more over.. We loved the cleanliness of the apartment and the fresh and soft linens they provided us, was such a pleasure to rest there! The location is 5 stars, only a corner to the famous 5ta avenida and less than 2 mins to the beach access. We highly recommend this management and this condo for its convenience in price and amenitites! we'll be back soon!
パートナーサイトからの口コミ

10/10 (非常に良い)

Five stars to location & property management

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our last minute stay escaping from covid went over our expectations! the apartment was delivered totally sanitized with fresh towels and was equipped, we felt like at home!The building is located in one of the best areas in the mid of 5th avenue and steps to the beach. They sent us all instructions for a zero-contact self check-in and got in touch at any moment to make sure we had all needed during our stay! We are happy to choose them again in the future!
パートナーサイトからの口コミ

10/10 (非常に良い)

LUNA P.

Nuestras vacaciones!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: El departamento se encuentra en una zona muy céntrica de Playa a una esquina de la famosa Quinta Avenida y a pocos pasos del acceso a la playa pública, lo que es lo más que uno pueda pedir en sus vacaciones. EL edificio es muy lindo y bien cuidado con camastros en la azotea donde puedes disfrutar de hermosas vistas y de la briza del atardecer. Nuestro departamento además contaba con una pequeña terraza privada en la azotea con jacuzzi, que fue el lugar donde nos quedamos más tiempo disfrutando del sol y de una copa de vino en las noches. La atención del personal fue de primera, se comunicaron con nosotros antes de nuestra llegada para coordinar todos los detalles de nuestra estadía y nos recibieron directamente en el edificio ofreciéndonos un lugar en el estacionamiento lo cual fue muy bueno contando que rentamos un auto en el aeropuerto. El espacio está muy bien equipado y limpio, tuvimos todo lo necesario para cocinar, toallas de baño y de alberca y una conexión a internet muy rápida que nos ayudó para planear nuestras excursiones y estar en contacto con nuestros familiares.Sin duda volveremos a Playa y contactaremos a Playa Moments para que nos consienta nuevamente!
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Muchas gracias, el equipo y yo le enviamos un saludo, espero que puedan venir en un futuro cercano. Saludos cordiales.
パートナーサイトからの口コミ

10/10 (非常に良い)

KARINA S.

Muy recomendado. Quedamos muy felices con nuestra estancia allí.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: El apartamento tiene una tremenda ubicación en el centro de Playa del Carmen. Daniel fue un buen anfitrión y se desplazo al apartamento para responder a nuestras interrogaciones. este penthouse es una muy buena opción. Es cómodo, amplio, limpio, bien ubicado, con una vista maravillosa de la ciudad. Daniel, el anfitrión, es muy atento y te asesora con las diferentes inquietudes de manera rápida y práctica. Muy recomendado. Quedamos muy felices con nuestra estancia allí.
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Thank you very much, the team and me send you regardings, hope you can come in a near future. Kind regards.
パートナーサイトからの口コミ

6/10 (普通)

Lee N.

Simple centrally located condo

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had reviewed the listing and settled on the location being great, which it was perfect in terms of location. The Jacuzzi sounded nice but never worked. The unit is advertised as a penthouse – it is not. It is on the 3rd floor and on the 4th floor is a common pool and each unit has a patio space on the rooftop. The condo was ok at best. The AC in one room never worked and only cooled by recirculating cooled air from the other 2 units. We had to request wash cloths, and only after the 4th day did we get the promised second key to the building, upon arrive we received 2 condo keys but only 1 to the building, each day we were told they would get us one, only not receive anything nor was the AC or Jacuzzi ever fixed. The building door was locked all during the day but at night there was a doorman so we managed. We travel twice a year and rent condos like this normally, one thing missing was spices, extra towels, TP, detergent, paper towels... We had to make a shopping trip to get a dish towel, dish detergent, dish rag, paper towels, toilet paper, salt, etc. I suppose the unit was a pure rental and the owner never stayed there because it was surely bare bones. Given the chance, I would stay in the building but not that unit. So if you want to be in the center of 5th Ave and a couple blocks from the beach – it is great for that – if you want a cool restful night of sleep consider other options. One final note – the restaurant across the street has live music Friday nights that plays until 2AM – even with the shutters closed you can hear the music.
アーカイブ済みの口コミ

10/10 (非常に良い)

Miguel T.

Excellent location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely apartment All the guest were happy Big space Great location Lovely roof top
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Good afternoon Miguel Angel, Thank you very much for your candid review of your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our apartments are well mantained and provided of all equippments and amenities to guarantee a pleaseant stay to all our guests. We hope you give us the chance to host you again on your next vacations to Playa del Carmen and to exceed your expectations again!! Warmest regards from Playa Moments' team!
アーカイブ済みの口コミ

6/10 (普通)

Nice apartment and location but no service at all

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Everything looked great on internet when we booked, also when we checked-in with the "supposed" concierge. Nice bedrooms with private bathrooms, ideal for 1 couple and two children, large kitchen/living-room area to relax near by the 5th avenue but really quiet. The swimming pool on the rooftop allows the view on the sea, great deal to relax there. Unfortunately, the jacuzzi wasn't working and even if it was promised to be fixed, no one answered our requests during the entire stay (12 days). Once a big storm flooded part of the kitchen and one bathroom, no one answered when we asked for at least floor cloths. No advices or coupons given as promised on the app, let's conclude that you don't get what you are paying for. The place is good but we couldn't enjoy all of it due to the total absence of the support/service : not worth it. We were explained On our last day that the initial concierge had been fired because of many complaints... Seemed to us a little easy to come with this so lately but still, let's see what happens next.
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Deat Justine, thank you so much for taking the time to advise of your recent stay with us. Costumers' feedbacks give us the opportunity to maintain and indeed, when necessary, improve upon the service that we provide to our valued guests. We are very disappoitned to read of your bad experience with us on this occasion and whilst an apology will regrettably not alter the outcome of your stay we will take care to verify one by one what reported to be sure everything is working properly for our future guests. It is also regreattable you cannot contact us directly via email or by phone at the contacts provided since the very first contact with our reservations department, we would have been more than pleased to follow up with your requests and fix them rapidly thanks to our excellent maintenance staff who works hard everyday to guarantee well maintened apartment.Finally and not less important we would like to clarify that our costumer service is constatly growing and as part of a team we look after each other trying to achieve our first goal: exceed our guests expectations and guarantee an excellent service! We hope we get the opportunity to host you again in the future and hopefully with a pleaseant experience! Best regards from Playa Moment's team
アーカイブ済みの口コミ

10/10 (非常に良い)

Estancia en playa del carmen

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: El departamento cumplió con todas las expectativas que teníamos. Excelente ubicación, habitaciones amplias y él área de la alberca muy bonita. Solo tuvimos un problema con el aire acondicionado y se lo hicimos saber a nuestra hostess Fernanda quien inmediatamente le puso solución, Fernanda nos hizo sentir como en casa. Sin duda alguna una muy agradable experiencia que sin duda alguna repetiríamos con ustedes.
アーカイブ済みの口コミ

8/10 (良い)

richard p.

Christmas vacation.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location ! Convenient to everything ! The condo was nice and provided s with all we needed. Maid service was spotty, inconsistent , but no real problems . Great place , great food ,great beaches.
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hi Richard, it was a pleasure to have you with us during your christmas vacations. Thank you for your comments and evaluations, we are always looking for ways to better our services and have the most satisfied guest. We look forward to having you back soon and exceeding your expectations on your next stay. Kind regards from the Playa Moments team!
アーカイブ済みの口コミ

6/10 (普通)

Joel M.

Playa Del Carmen stay

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Four of us stayed in this two bedroom condo. Playa Moments did a great job making contact, checking us in, answering questions, and checking us out. I will definitely use them for another trip to Mexico.This particular unit was nice, but not what I would call a "penthouse" as advertised. The bedrooms were small, and there were no advantages in renting this unit. It is true there is a private jacussi on the roof, but all units had one.
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hi again Joel. Always we appreciate constructive reviews, also we are happy to be provided a good service. We regret that the jacuzzi area was not to your liking. Regards.
アーカイブ済みの口コミ

6/10 (普通)

randy r.

great location

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The description of the unit being a penthouse jacuzzi suite is a little bit miss leading , the unit is on the 3rd floor with three other suites and the jacuzzi is on the roof top . As for the suite in general it was very clean and well equipt . The suite is located in a busy part of Playa so it can be quite noisy at night ,but like I said its a great location for the beach and 5th ave. Marco was a very good conciege
2015 年 11 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello Mr. Roth We are so glad that your experience wit us was good. Also we hope you can return pretty soon. Kind Regards
アーカイブ済みの口コミ

8/10 (良い)

Alejandro D.

Experiencia en apto Infinito 201 Playa del Carmen

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: La experiencia con la renta del apartamento fue satisfactoria, muy lindo, muy bien ubicado, tranquilo y buena atención del concierge; excepto porque las personas del aseo nos extrajeron dinero de la caja fuerte, ya que al parecer descuidadamente no la cerramos bien, sin embargo no era razón para que quienes tienen acceso escudriñaran en nuestras pertenencias. Adicionalmente otros detalles menores: el elevador estuvo dañado varios días y el aire acondicionado no tenia la suficiente potencia en algunos lugares del apartamento.
アーカイブ済みの口コミ

10/10 (非常に良い)

Guillermo B.

Excelent place at the best location in Playa del Carmen

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What you see on the photos is what you get, a great place to stay at with all the facilities and attention you need. I will come back here as soon as possible =)
アーカイブ済みの口コミ

8/10 (良い)

Prime Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Can't beat this location, a block from the best beach and a block from the center of 5th Avenue. However, it is noisier here than more remote locations.I would describe the unit as functional rather than luxurious - designed as a rental. Some minor items - garbage cans, fry pan, etc. needed replacement -agent said they would.The agent, PlayaMoments was excellent with quick response right from time of booking and dealing with a couple of problems.Try walking up Constitution (one block south) to 30th Ave (5 blocks.) Look for restaurants with a lineup of mostly locals waiting to get in. More authentic, totally safe, a nice break from the (good) tourist food on 5th Avenue.

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オーナー : Clearstay Vacation Rentals

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