Upon arriving late, I had to retrieve the keys and condo information from the rental office lockbox. I headed to the condo and was greeted by a door requiring an access code. No code was on any of our paperwork. So we waited 30 minutes until a guard came back to the door. We were then required to “register”?? What?? Didn’t we already do that at the rental office. I guess not. So, we did that, got our parking passes and headed up to the condo. The Key doesn’t work. At least that’s what we thought the first 6 tries. You really have to fuss with the key to get it to work. So, 50 minutes after arriving we finally got into the condo. We walk in, and there is no light. We flipped the switch nothing. Had to fumble around a condo we’ve never been to, with all our bags looking for a lamp to switch on. After stubbing two toes on a couch, we were successful. The condo was clean and bland as you would expect. Then we had to go back to the rental office by 12pm the next day to check in officially, or they’d charge us. We asked about a code and they said we get that from the guard kiosk at the condo (well, the guard told us we get it from the rental office). We went back to the condo and informed them and they just shook their head and gave us what I assume was a generic code to use. Overall, just a bland and unpleasant experience. Don’t recommend the condo, or holiday rentals.