Property management is holding this place back. Which kept our experience from being nice. We travel a lot as a family and rent through Vrbo about 5x/year — so I have plenty to benchmark this place against. Spend your dollars elsewhere — there are plenty of options at the base in Whistler.
First, the pros: at base of mountain, in heart of Upper Village. Beds comfortable (must have been replaced since prior guests complaints about beds). Comfortable unit for a family of 5. On site covered parking. Food/beverages/activities literally outside your doorstep. Fantastic central location for enjoying Whistler’s beauty.
Cons: too much missed upkeep by property management. Dishwasher non functioning. The dishware from prior guests was in cabinet with food and fingerprints caked on. I assumed that it had not been washed — only for dishes to come out the same way when I washed ours. So that was gross. If property management is not noticing that there is literally food caked on the “clean” dishes, what else isn’t being cleaned? Lesser infractions include stained, coarse bath towels, missing remotes, remotes with dead batteries, and about half the unit’s lightbulbs were burned out. Property management emailed to ask how our stay was going and invited our feedback by email. Which I gave by email — and received no response until after we checked out days later. In hindsight, I could have escalated this — but at the same time don’t feel that I should have to for a unit at this price point.
I hate to penalize the owner with a bad review — but they are at the mercy of the management and the management is letting them down.