The entire stay from pre check-in communication to the moment we closed the door on the way out was absolutely amazing!! I was a little skeptical with such a personal checkin process, but Cherie was great and I felt so comfortable with her. In fact, I actually enjoyed having her show us around and get us settled in. The condo was spotless and very comfortable. I very much enjoyed having the balcony face out towards the Marriot and the view down to the lagoons was spectacular at sunset. We have traveled to all the other major Hawaiian islands, and this was our first stay in Oahu. After spending the first few days of our trip in Waikiki, I almost gave up on Oahu in general. Ko'Olina made me change my outlook for sure. We typically avoid resort areas, and honestly I was super hesitant on the idea of staying in a resort area. But like my title says, we are officially Ko'Olina converts!! With Kapolei only a 5 to 10 minute drive down the road, food, shopping and all the amenities were so easy to get to. And if you hit traffic right, its an easy commute to get to basically anywhere on the island. The best part? Being able to come back to the condo after an adventure filled day and take a sunset swim in the nice calm water lagoon just outside of the gates. By the way, we snorkled around each lagoon and by far my favorite lagoon with the best fish and reef was the one right in front of the condo. Mahalo Cherie, us Alaskans will for sure be back ASAP!!