To whom it may concern, this was my second stay at this property in 1 years time 2017, and 2018. I did not write a review in 2017 but I am now. When we arrived the cleaning lady was finishing up and that was fine, however in one of the bathrooms we had to clean the floor and toilet as it must of been missed, it had urine on the floor, all around the toilet and the toilet itself had not been cleaned. The hot tub would empty itself once a day at least in which we were told a part was on the way and it would be taken care of, I hope it is for the next families stay because if you wanted to use the hot tub in the morning you could not. The biggest problem is the plumbing and the property manager. The shower heads in all the bathrooms are in poor working order, from the hand held head in the Master, to the faucet pulled away from the wall in the bedroom with Queen size beds, the shower in the bedroom over the garage has little to no cold water, it was scalding hot no matter what you had it set to, hot or cold. My husband actually showered outside at the pool shower all week and I just had to deal with using it by turning it on and off every two minutes as it was unbearably hot. My husband and myself each spoke with the property manager who was very rude to us and one other member of our 4 couples stay, when we addressed these issues, he did come to the house and told myself and another person in so many words that we were not smart enough to operate their faucets, we said we were from Missouri and had never seen or operated a faucet that way before, and he said well your not in Missouri now are you, he also had a confrontation with my husband on the phone in regards to the scalding water situation that seemed to only affect all the showers not the sinks. He talked to us like we were idiots, I assure you we are not, we are all successful business owners and we happen to own rental properties of our own in which we manage ourselves which is why I have chosen to disclose to you that the customer service we received from the current property manager is the reason we will regretfully not be returning to this rental property. We were told their is a new owner of this property since we stayed in 2017 and as a business owner myself I hope this review reaches them as I would want to know how my customers were being treated good or bad. As for the property and location we loved it or we would not of come back the second time. The property manager was RUDE!