2/10 (非常に不満)
Alicia
2025 年 10 月 21 日
disappointment regarding the denial of my recent refund request. I was traveling to attend my husband’s fathers funeral — a deeply emotional and significant event — when my vehicle unexpectedly broke down in Colorado, preventing me from reaching my destination and using the service I had booked.
Given the circumstances, I feel it’s unreasonable that my request was denied. This was an emergency far beyond my control, and certainly not a change of plans by choice. During such a difficult time, I had hoped for understanding and flexibility.
I’m kindly asking you to reconsider my request, whether through a full refund, partial refund, or credit toward future use. Which I was denied.
Alicia
2025 年 10 月に 3 泊滞在




































