We truly enjoyed several aspects of the property that made our stay more comfortable: the inclusion of beach towels and a portable ice maker were great touches, and having a crockpot was a nice bonus for meal prep. The massage chair was a highlight, and we appreciated the variety of games provided. The shaded outdoor areas were excellent for enjoying time outside while staying out of the sun. The master bedroom was spacious, and initial access to the rental was seamless and easy.However, several issues impacted our stay and did not align with the experience we anticipated when booking six months ago. Receiving notice of check-in changes and ongoing construction only one day before arrival was difficult to manage, especially with a toddler and being asked to avoid certain areas. The pool heater was non-functional, and the pool liner is deteriorating in multiple areas. Inside, the bedroom window repair using plexiglass felt like a temporary fix. We also noted safety concerns, including electrical cords near the pool and rugs that created tripping hazards. The yard was unmowed and largely unusable, and some areas appeared cluttered.In prior communications, we felt there was more focus on securing a five-star review than addressing these concerns, and the tone came across as somewhat defensive. We hope this feedback is helpful in improving the experience for future guests