Putt N’ Stay 2 Gatlinburg Getaway, Sleeps 7, Hot Tub, Game Room, Mini Golf

Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found the master bed and reclining couches comfortable and that your family had a good overall experience. However, we would like to clarify a few points to ensure future guests have an accurate understanding of our home: • Communication: We take pride in being accessible, yet we have no record of any messages or outreach from your party during your stay regarding maintenance or questions. We always encourage guests to reach out immediately so we can provide assistance in real-time. • Sleeping Capacity & Amenities: Our listing is kept up-to-date regarding sleeping arrangements and provided appliances. We appreciate the note regarding the dishwasher pods and will ensure our checkout instructions are clarified to avoid any future confusion. • Storage & Closets: While the master closet is reserved for owner storage, we provide full dressers in the bedrooms for guest use. To date, we have never received a complaint regarding clothing storage, as the dressers typically provide ample space for travel needs. We strive for an 'excellent' experience for every guest, and had we been notified of your concerns while you were on-site, we would have been more than happy to address them immediately.