長期冬季レンタルを探しています - Lakefront / Ski Resortの美しい景色

Glad you enjoyed your stay

Glad you enjoyed your stay and had a great time!

Glad you enjoyed your stay! Hope you return soon

Wunderbar, Glad you enjoyed your stay

Glad you had a good time and liked the place. I'm in the process of adding wifi

Thanks for submitting a review - I'm glad you enjoyed your stay and appreciate the suggestions. I encourage all guests to call me with any questions or if they need any assistance. I have put together a video library of the DVDs and will also put together a guide on where things are located, how to get places and general details to help make the stay enjoyable.

I don't speak German - but I think I know what Wunderbar means. Glad you had a good time and enjoyed your stay! And it's nice to see you coming back again and again!

Thank you

Thank You

Perfect. Thank You

Thank You

Glad you enjoyed

Thank You

Obviously, there are two sides to every story. Let me first put this into perspective, the deposit was $150 dollars, and the damage was substantially greater than $150 dollars. Let me also point out that VRBO holds the deposit, and returns the deposit to guests, unless I inform VRBO that the property was damaged, only then does VRBO release the refundable damage deposit to me, otherwise they handle the refund and they refund the guest. I did call Dmitri about the bed, he did explain that they weren’t aware of any damage and that his elderly parents had slept in that room and he was adamant that they didn’t damage the bed. I explained that I have a cleaning person but explained that recently I had been personally cleaning the condo, and that I had cleaned it prior to their arrival, and did not see any damage to the bed. I realized that I could have missed the cracked bed rail, the previous time I cleaned, and it could have occurred prior to their stay and therefore I took Dmitris’s word. He made it clear, mentioning several times that he was a world-renowned cellist or pianist, and his kids went to a private school, and they did not crack the bed rail. Dmitri was very adamant that they did not damage the bed and he expected his $150 dollars refunded, I didn’t want to have any problems, therefore, I took Dmitri’s word, agreed to refund the deposit, and we ended our conversation. When we got off the phone, my wife and I continued to clean the condo and when we started cleaning the dining area, my wife moved the dining room chair, and the leg of the chair was broken in half and pushed together to hold it up, it wasn’t cracked, it was completely broken and split. It actually could have been a very dangerous situation if someone sat on that chair, it could have severely injured them. Not just because they would have fallen, but because the way the leg was split, it likely would have went thru their leg or buttocks like a spear. At that point I contacted Dmitri again and asked him about the chair, he denied breaking the chair. He said they didn’t use the chairs – Not him, or his wife, or his parents, or his kids. I told him, I find it hard to believe, that you and your family were here for 2 weeks, never noticed nor contacted me about the broken chair. And the fact that this chair could have severely injured someone, yet you never mentioned it, is very disturbing. I told him, I personally cleaned the place prior to your arrival and moved those chairs to vacuum the carpet around the dining room table, and none of those chairs were broken. That was not something that I would have easily missed. Because you literally couldn’t touch the chair without noticing the leg was snapped. Dmitri, got very angry and threatened to leave a bad review if I didn’t refund the $150 damage deposit I realize this response is very late, but I had contacted VRBO when this first occurred and sent them the messages that Dmitri texted me, basically stating that if he didn’t get his deposit back, he would leave a bad review. They reviewed the text messages he sent and my responses and agreed that if Dmitri posted a negative review, they would delete. VRBO never deletes reviews, but after reviewing his text messages and my responses, one of their supervisors agreed that his threats were basically extortion. Unfortunately, I thought VRBO removed this, and it wasn’t until a few months ago that I started going thru my reviews that I noticed this, I believe they did initially remove this. Now 3 years later, they can’t delete it, therefore I felt the need to respond. Read my reviews, I have 5 star reviews on both my properties, guests have no complaints or concerns, I think that’s all I need to say. That should tell you everything you need to know!

Yes, that was a bad year due to the Pandemic. I do join the Lake Club, and my guests do have access

Glad you enjoyed your stay!