My group of two families with small children spent our New Year vacation at the Bainbridge house. There were some aspects of the property that could use improvement. Almost all of the furniture and carpeting in the main areas of the house was very worn and in need of replacement.
Communication at times was poor. Don and Karen responded to some messages I sent, but not others. Often a follow-up message would have to be sent days later to prompt a response. Don was, however, prompt at answering the phone and returning calls.
Finally, we initially booked the property with the expectation of bringing a cat. Our cat died some weeks before we traveled to the property, and I asked Don if he would mind refunding the Pet Fee. I never received a response to that message.
Overall, we had a nice stay at the property and hope this feedback is useful in improving the experience for future guests.