4/10 (不満)
Tracy K.
2018 年 9 月 15 日
The beautiful pictures do not represent the current condition of the house!
Upon check-in, we were advised the owners had some maintenance work done at the house. They were unable to physically inspect the house themselves, however, they had assured me that their representatives would check on the house prior to our arrival. When we got there, the house had not been inspected/reviewed/cleaned at all. There were many water roaches in the house, the floor was dirty (couldn't put my baby down to crawl), the grass around the pool was totally over grown (the yard guys came the second day to cut it), the back deck was full of debris (metal plates, roof shingles, screws, nails, broken light bulbs from decorative light strings), the rail on the back deck was broken in a couple of places, there was a fishing pole in the water still (and a tackle box) from where someone was fishing. The guest house doors do not lock, they are weathered and hard to close, there was take out food left in the fridge). The upstairs trundle bed (bottom pull-out) was covered with rat poop, apparently hadn't been used or checked in a while. The owner knew we spent our first day cleaning and didn't offer to return any of the cleaning fees we paid (the place is obviously not cleaned). We also spent the first couple of days of our trip without internet and TV (hard on the kids in the group). The heater had been left on full blast for the heater so the kids couldn't even enjoy the pool (since there was no TV or internet) the first day until it cooled off on the second day. It is a great home with a spacious layout, good location, great fishing from the deck, it is just not kept up with.
Tracy K.
2018 年 7 月に 3 泊滞在
