ビーチとゴルフリゾートの5 *シービューのアパートメント

I am very saddened to have read this review . A most unfortunate series of events has ruined one of my many valued guests holiday this year . Firstly , Unknown to me and without any notice to residents , works on replacing drainage were being carried out right next To the apartment. A skip was also placed in front of my apartment block. Not a good start ! Secondly , my cleaner had entered the wrong dates for this booking and the apartment was not ready. This will be a first in the 12 years that this has happened and clearly other reviews show the apartment has always been very clean and presentable on guests arrival. Although It is mentioned that the golfing and club facilities are closed , This did not help the fact that recent storms had brought from the Sahara some very sandy rain and partly filled the pool which made it look very dirty. I have not seen this for myself as I am resident in the UK. I could not have felt more sorry for this couple and were to offer them free usage of the apartment as compensation. As soon as I heard of these disasters I instructed Vrbo to immediately return all of their money. Apart from the closure of the club pool and golfing the apartment is still very beautiful with great sea views and a very close communal pool for use of guests. In addition I have bought beach chairs and sun beds for guests to take to the beach or pool area. I had no control of any of these events and have sent several emails with apologies. Peter Rackham (owner)

(usando el traductor de google del inglés) Muchas gracias Santiago por tus lindas palabras. Espero que vuelvas. Saludos Peter

Thank you Vincent for taking the time to write a lovely review. I hope we see you again sometime in the future. Peter

Thank you so much for your wonderful review. I hope we see you again sometime in the future. Peter

la fermeture de la piscine et du golf a été notifiée au client avant la réservation. un rabais a également été accordé pour cette raison. le capot fonctionne parfaitement, vous devez le sortir pour l'activer. cela est dit sur le devant. les cafetières sont dans le placard. désolé, vous ne trouvez pas le matelas confortable. c'est une combinaison de mousse à mémoire et à ressorts. cela n'a jamais été mentionné auparavant. je vais examiner. Je tiens beaucoup à ce que mes invités se sentent à l'aise et disposent de nombreux équipements supplémentaires pour les invités que les autres établissements n'ont pas. Cordialement the closure of the pool and golf was notified to the guest before a booking was made. a discount was also given because of this. the hood works perfectly you have to pull it out to activate . it says so on the front. the coffe pots are in the cupboard. sorry you dont find the mattress comfortable. it is sprung and memory foam combination. it has never been mentioned before. i will look into it. I am very keen to make my guests comfortable and have many extras facilities for guests that other properties dont have. Regards