Family Escape w/ 5 bedrooms, pool, hot tub & canal

Thank you for your feedback! The hot tub was fully functioning during your visit, and we wish we’d had the chance to hear from you, we would have been more than happy to help. Thank you for staying at our home!

Thank you for your kind words—we’re happy to hear you loved the home and plan to return! Regarding the hot tub, guests do have full control to turn the pool and spa on and off. The spa temperature is preset and reaches up to 102°F, though it does take some time to heat, especially during colder weather. Your stay over New Year’s happened to fall during one of the coldest weeks, which can affect heat retention. For safety and chemical conservation, the spa is programmed to automatically shut off after two hours, but it can be turned right back on at any time if you’d like to continue using it. This helps protect the system since it is an open spa and we kindly ask guests to turn the spa off when not in use. We truly appreciate your feedback and look forward to hosting you again soon!

Thank you for your thoughtful feedback and for sharing what you enjoyed about the home and location. For clarification: the property is equipped with Xfinity high-speed internet (800 Mbps download), which is more than sufficient for typical use. However, when multiple devices are streaming or downloading at the same time, certain live events such as UFC or boxing may still experience buffering. The office/bedroom has a full-size daybed with a full mattress (the same size as other full beds in the home) as well as an additional twin pull-out bed, which helps ensure the home comfortably accommodates up to 14 guests as advertised. The lanai is designed with windows and ceiling fans, which can be opened and adjusted to increase airflow when needed. We truly appreciate your suggestions and are glad you enjoyed the overall experience.