Crab Cottage：チャーミングな4ベッドルーム、オーシャンフロント、プール、ホットタブ。

Thank you Joian, for your survey. We are so happy you all enjoyed the home and your vacation. SN39 really does have a great location. Our teams will be looking into the maintenance and housekeeping items listed. We look forward to welcoming you back for your next Outer Banks vacation.

Thank you Lee for your review. Please know we appreciate your helpful feedback and apologize for the issues you mentioned while here as our guest. I am happy to announce this owner has plans on replacing the mattresses in this home, as well as replace the living room sofa with a new sectional, and possibly other upgrades moving into the 2019 season . I do hope overall you enjoyed your stay, and hopefully we will have the opportunity to welcome you back to the OBX in the near future.

Thank you Kelli for your review. We are so happy to hear you loved your house, and we really do appreciate you staying with us for a second year in a row. I am happy to announce this home will be getting new mattresses, a new sectional sofa in the living room, and possibly other exciting upgrades moving into the 2019 season. We look forward to welcoming you back for another great vacation here on the beautiful Outer Banks.

Thank you Carla for sharing your recent experience with us. We are so pleased to hear that you enjoyed the location of your cottage, however we are so sorry to hear of the issues that you have mentioned in your review. This owner has plans on replacing the mattresses, replacing the living room sofa with a new sectional, and possibly many more updates moving into the 2019 season. Please know we have shared your comments with our team, to help ensure improvements are made in this area. I do hope you have the opportunity to return my call, and we look forward to hopefully welcoming you back to the Outer Banks in the near future.

I would first like to take this opportunity Catherine, to thank your husband for his service being a disabled veteran. The Outer Banks has experienced erosion in certain sections of the beach from the weather the past few weeks, as the coastline is ever changing. We are so sorry you and your husband had difficulty getting down to the beach, however we do hope overall you enjoyed your vacation and location of your home. If you get the chance to return my call, I would love to speak to you personally about your recent stay, and we do hope to welcome you back to the OBX in the near future.

Thank you Diane for your feedback. It was a pleasure speaking with your husband Paul today, and thank you for your kind words regarding our staff. As I mentioned to Paul I am sorry the cleanliness of your home was not up to our usual standards, and again I am sorry for any inconveniences this may have caused you. I have shared your comments also with our Operations team to address any areas needed and to ensure that our standards are maintained. I am so happy you enjoyed your vacation overall, especially the views of the ocean from your balcony and home. We look forward to welcoming you back for your next OBX vacation.