6/10 (普通)
Luanne Z.
2024年4月4日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Could've been great...
We stayed at "Curlew’s Call" from March 25th-30th. The house itself is beautiful and in a wonderful location. Unfortunately, it had not been maintained well and we had a broken hot tub. It ruined our vacation.
PROS:
Short walk to the public beach entry
Short walk to Jockey’s Ridge State Park
Short drive to restaurants & shops
Sheets and towels were provided
Every bedroom had a private bath
Game room - pool table, extra fridge & 2nd living room
CONS:
Hot tub was broken - It was empty & filthy.
Communication & assistance lacking - We called multiple times & just got passed from one person to another. Our problem was never resolved.
Spa company didn’t fix the problem & didn’t return as promised.
House wasn’t clean - There was sand in the washing machine, dirty cooking utensils, sandy floors, dusty furniture, green algae in the pool & debris in hot tub.
TV’s didn’t work in 3 of the 5 bedrooms.
This home would’ve been amazing if more care had been taken to maintain it. It’s in a perfect location. We had terrible weather, so not having a hot tub was more than just an inconvenience for us. We chose this home over another one solely because of the hot tub. The lack of response form Village Realty made the situation even worse. When amenities are advertised, you expect them to work. It was a disappointing stay. I would not rent from them again.
Luanne Z.
2024 年 3 月に 5 泊滞在
