Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall the Ala Moana is a beautiful property and conveniently located to restaurants and fabulous shopping and to our family stationed at Pearl Harbor. The Ala Maona hotel staff were friendly and responsive. However, this rental was a disappointment. The entire unit needs a facelift to include the bedding, lighting and Smart TV. The satellite TV was spotty. The microwave is so old its hard to read the buttons. The trash cans are rusted. The bathroom: poor lighting, crack in sink, unclean, ALL bathroom fixtures are outdated including the dollar store shower curtain. We stayed for 7 days and given 3 sets of towels. I twice called the rental office for extra towels, I received a text reminding me that this was a rental and I should visit the laundry in the building to wash the towels. Horrible customer service. I am a Travel Agent and will not recommend renting this unit nor will we stay there again.