We booked 4 guests and then thought we would leave the kids at home or have them stay with my parents on the other side of the island. I was told we will settle on refunding the extra person fees after the stay.
During the stay, I’d communicated that for 5 of the 9 nights, we had our kiddos. They would not refund and completely accused us of lying! I am a short term and long term rental owner and was very insulted. The property owners and manager do not “assume positive intent” in any manner.
Here are the pros:
-Beautiful, spacious place
-Walking distance to Wailea shops
-Fully stocked with everything from beach toys, bags, even some sun screen
Cons:
-Ants and cockroaches inside the unit. While Raid and sprays were available, this is a bottom floor unit and we fought off bugs during our stay.
-Pool is anti fun! There are postings for no toys, no jumping, no playing, no, no, no! This place is definitely not meant for kids.
-Property manager stops by unannounced with a “gift.” Seemed very spy to me! I’ve never had this before in the 100’s of places I’ve stayed!
-Bugs in the unit
-no view of water and seemed like I was in Palm Springs, not Hawaii. Our fault for overlooking this
We much prefer staying on the Kaanapali side of the island where it is a lot more family friendly with amazing views for the same cost.
We won’t be staying at this unit or Grand Champions again and wouldn’t recommend it. We will however go back to Papakea again…for a 7th time!