4/10 (不満)
Greg S.
2025 年 6 月 22 日
We were told that check in would be around 1pm to 2pm but were not able to check in until nearly 6pm. The property is pet friendly but there was dog hair all over the place. We had to buy cleaning supplies to clean the place due to having a 10 month old crawling around on a fur covered floor. We killed 4 grown roaches and missed one that got away. No telling how many we did not see. There was silverware with dried on food so we felt compelled to wash everything before using them. The TV's were not working when we checked in and the housekeeper was still there trying to fix the problem. My son remedied the problem in 5 minutes. The location is great but the condition of the property was in a very unclean condition. After our stay I reported the problems to the owner and he responded that he would address the conditions we reported. Unacceptable. I feel that we should have been reimbursed a cleaning fee for the mess we had to deal with. We have been vacationing at St George for over 30 years and have never experienced a property this nasty. Please beware.
Greg S.
2025 年 5 月に 7 泊滞在