My kids and I vacationed at this condo last winter, for a nice Christmas vacation. Rogeiro was very helpful from the point of contact until the end of the trip. When we arrived, Rogeiro met us at the condo. He was very personable and easy to talk to. There was a welcome basket with fruit, water and a couple other snacks, which was great to come into after the long travel. He informed me of the a Walmart in the area, but it is definitely not walking distance. We didn't rent a car, but he offered to drive us there so we could get groceries for the week. He patiently waited while I shopped with my kids and drove us back. The fruit and vegetable stand was awesome and only about a half mile walk from the condo. I walked there almost every day. And the prices can't be beat. There is also a quick food place by the fruit and vegetable stand. I think they call them corridas. Anyways, you can get a meal for less than $5 of some really delicious, authentic Mexican food, which I prefer to the more expensive Americanized food in the hotel zone.
The condo is a ways from the hotel zone, which I loved because I like to experience culture and think it's important for my kids to experience, too. It is very close to the ferry to go to Isla Mujeres (about a block), which has amazing beaches to swim in and I recommend everyone to spend at least one day at. The beach outside the condo isn't one that I would recommend swimming in because I think the current pushes some debris and stuff in it. But that didn't bother me because the pool was great.
I know some people mention that if you want to go to the hotel zone you either need a car or take a cab. I was fortunate to have a friend who lives in Cancun and showed me how to take the bus, and it is really easy. The stop is across the street and a little bit passed the convenience store, going towards the ferry, but not as far down. If you get on it, it takes you to the hotel zone and is super cheap. This is the locals form of transportation and you will likely not have anyone who speaks anything other Spanish. But honestly, you can get on if you are a little more adventurous, and not know Spanish, and you will know when you are in the Hotel Zone.
I definitely would stay there again and recommend it to most people.
