2/10 (非常に不満)
Theresa C.
2025 年 5 月 12 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
A Big BOO
My 16 guests find out the hard way that the host of this “family home rental” is also the manager of the event center and a small hotel all in Solon. After he cancelled our 5 hotel rooms by accident and tried to offer my daughters and boyfriends his apartment to make up for the mistake, we literally showed up on Thursday to this confirmed VRBO and he refused to give us access because he claimed he also made another mistake and double booked it for Friday and Saturday. He claimed our group of 16 “ wasn’t out anything because he checked the internet and there were still rooms available at the holiday Inn 8 miles up the road. Our group included grandma and we were here for Cornell Graduation. Such a disappointment after booking months earlier. To wait until our arrival to drop that bombshell on us.
Theresa C.
2025 年 5 月に 4 泊滞在
