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4/10 (不満)
Heather H.
2025 年 5 月 9 日
Not for us.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our party of 4 adults stayed here for a long weekend. The property is a little further from downtown Gatlinburg than anticipated. We still had to drive downtown and pay to park. Plus the property only had one parking pass. We struggled finding overnight parking for the second vehicle. Our parking spot was also a parallel parking spot. Why?? The property was ready for arrival early in the day and I received a personal phone call. Also, another call to check in the following day and a personal text on departure. I think the quality of service the staff provided was 5 star and that’s where it ends. This place is only pretty in the pictures. The couch is uncomfortable and although this is listed as a townhouse. It isn’t listed as a townhouse that is entered on the 2nd floor of the condo. That’s another flight of stairs in the rain outside. Not fun or expected. There were no towel racks or toilet paper holders on the wall. The picture for the upstairs bath is deceiving. I was expecting a shower and bath. Not a rainfall shower in the tub. You can shower in this but water goes everywhere in the bathroom. The water pressure was okay in the upstairs bathroom but not strong at all in the downstairs bathroom. There were dirt/bug spots on the floor in the upstairs bathroom. The walls are paper thin. The door handle and code kept acting strange. I was convinced we would be locked out during this stay. We absolutely would not stay here again. We would consider another property with this company based on service alone. This condo needs ALOT of work.
