My family and I had high hopes for our stay, but unfortunately things quickly took a turn for the worse. Upon arrival, everything seemed to be in order but by the end of our first night, we were met with a series of unfortunate events. The smell of sewage was overwhelming and the living room bathroom was not functioning properly. To make matters worse, the washer and dryer were having issues, as well as the stove and oven. Even the appliances in the courtyard were malfunctioning (another set of washer & dryer) To top it off, the entire west side of the villa had lost power due to construction issues with the neighboring property. We had to run a power cord from the other side of the room just to use the microwave to reheat our food. Forget about cooking or using stove-it had no power.
Despite the property manager's attempts to assist, there was nothing that could be done to improve our situation. We spent the majority of the trip without power in the kitchen, without functioning lights in the living rooms bathroom, dirty clothes since we could use washer and dryer correctly and with poor water pressure towards the end of the trip.
This has been by far the worst experience I’ve had in the 5 trips to usvi.