We have stayed in Big Bear several times in various VRBOs, this is how this one compared for us:
1. This was the first property that we stayed in that used a property management company. Getting the keys elsewhere was a bit of a hassle & our property was “pending inspection” when we were suppose to be ready to check in. They seemed understaffed - going directly with the property owner is what we’ll do in the future.
2. The house lacked dishwashing pods, garbage bags and basic kitchen items such as a colander, a large pot and a large spoon or spatula. We bought garbage bags & dishwashing soap to leave the house in the condition that was expected upon check out. The propane tank was out on the fire pit - so no s’mores as planned.
3. There were no “extras” like olive oil, sharp knife etc. if local, buy or bring your own.
4. The house was clean & well laid out. It was centrally located on a quiet street.
5. Check in was at 4, check out at 10. Later and earlier on both ends than other properties. Felt really rushed after breakfast- 11, like other rentals, would have been better.
We enjoyed our stay but will most likely be looking elsewhere next time we come to Big Bear.