直前のスペシャルダイレクトオーシャンフロントw /キッチン＆バルコニー付き**

Thank you so much for your detailed review! I'm glad you enjoyed the breathtaking views and I apologize about the exhaust, I will have maintenance look into that! Hope to host you again in the future

Really happy you enjoyed your stay and got use of the washing machine and dishwasher! I am sorry about the issue with the restaurant, that is a rare situation. I am glad you enjoyed the direct ocean views and we look forward to hosting you again soon

Thank you so much. Was our pleasure to host you

So glad you enjoyed Anna!! Hope to host you and your family again in the near future!

So glad you enjoyed your stay!! Come back soon!

Wendy, I'm so happy you enjoyed!! Thank you so much for your kind words! :) Hope to have you again soon!

Thank you for your feedback. I’m truly sorry that your stay did not meet your expectations—this is never the experience I want any guest to have. Over the past 19 years, I’ve put my heart into building this business and creating a place where guests feel comfortable, cared for, and at home. With over 500 reviews across my properties and a 9.6/10 average for this home, I take a great deal of pride in consistently providing positive experiences. That’s why it’s especially difficult to see your rating. I only wish I had known about your concerns during your stay, as I would have done everything I could to address them right away and make things right for you in the moment. Your feedback is genuinely appreciated and will be taken seriously as I continue to improve. My goal is always for every guest to leave feeling happy with their stay

Thank you so much! Was a pleasure to host you! I look forward to hosting you again

Marcus, thank you so much for your kind words :) Please come again soon!

Thank you so much Debbie! We will make sure to add a few of those items to the kitchen, thanks for your input! hope to host you again in the near future!

Thank you so so much for your detailed review. I am so happy you enjoyed your stay and look forward to hosting you again

Liz, so happy you enjoyed! Thank you for your feedback. We will make sure to purchase more items for the kitchen :)

So glad you enjoyed!! Come again soon

Thank you so much for your detailed review!! I am really glad you enjoyed your stay, looking forward to hosting you again!

Kristy! So glad you enjoyed!! I'll be honest...I am shocked about not enough toilet paper being left for you. I will make sure to have a word with the cleaning crew so this does not happen to future guests. Also, regarding the sofa bed. I will send a technician to the apartment immediately to replace or repair the sofa bed so that future guests won't have this issue. I really really appreciate you taking the time to give me your constructive feedback. Please come again and as a small thank you I want to offer you 10% OFF your first night on your future stay. Hope to see you soon! :)

Thank you for your review. I am sorry we fell short of your expectations. We have spoken to housekeeping since your incident and they will make a point to have the rooms ready earlier for future guests. They were simply trying to take extra precautions due to COVID. I do agree this was an inconvenience and that's why we extended to you a late check out at no additional fee. I hope you let us make it up to you on a future trip to Florida!

So happy you enjoyed Tara!! Were looking forward to having you again real soon!

Thank you so much Libby ! I’m so glad you enjoyed !

Thanks for your feedback! We will look into replacing the mattress and in the meantime we will purchase a mattress topper for extra comfort. Thanks for your input and hope to host you again soon !

Thank you for your input. It's very helpful. We will make sure to restock the apartment with all utensils, next time just give us a call and we will make sure hotel sends some up to your room or we will personally deliver them to you!