Picked this villa out to rent due to its "luxury" description and peaceful location. Arrived to find it in the middle of a building site, with houses being constructed to the front and groundworks being completed for a new building site to the rear. None of this is mentioned in the property description and the photos to the rear of the property are not an accurate reflection of the current view.
Some people might not mind being woken at 7am each morning by excavators and dumper trucks moving soil, but we did and think guests should be made aware of this before they arrive so they can make an informed choice.
The work to the rear of the property was so loud the patio doors sometimes rattled in their frames and you needed to have the TV or music on to block out the sound.
The patio and pool were lovely, but could not be used as we didn't fancy swimming/sunbathing next to a construction site. You could not even use the outside area in the evening as the furniture was covered with sand dust from the building site.
The agent offered to move us to another smaller property, but this was also surrounded by building work, so we decided the hassle of repacking and moving to another blighted property was not worthwhile.
We have been offered a 10% refund, which does not seem adequate.
Be warned the site being prepared to the rear of the property is large and construction may be ongoing for a year or two.
The agent uses the term "luxury" in the property description which is a subjective.... I would suggest their level of "luxury" is motel rather than 5* hotel... crockery (from that famous luxury retailer Ikea) is scratched, only 3 teaspoons, toasters only half worked, rugs and chairs in lounge were stained, bath towels were thin and threadbare, pool towels were stained.
It gave the impression that a luxury house had been prepared for the rental market as cheaply as possible with the bare minimum provided for guests.