This is definetly a case of buyer beware!
We have rented homes and condos in many different locations thru VRBO for many years, and never had an issue with a rental until now. My family stayed in this home from June 17-21, 2013.
The interior of the home was in good condition, although more attention should be given to the cleaning, as there were cobwebs in many places. Also, the TV was not working throughout our stay, so we had no basic television service. The property manager did come to look at the TV and take measurements for a replacement, but a new one was never provided during our stay.
The most disappointing part of our rental experience, was the condition of the main patio.
One of the main reasons we reserved this house, was for the large outdoor patio with dipping pool/jacuzzi. The pictures on VRBO of the patio depict an oasis. However, it was anything but!! The jacuzzi was not working, and it was obvious it had not been for quite sometime. It was half filled with water, and full of mildew and dead leaves and branches. The majority of the plants on the patio were either dead of dying due to a lack of irrigation. Upon checkin, the patio floor was covered with dead branches and leaves, as no one had even taken the time to simply sweep it up. There was mildew on the patio floor and wall tiles and overall the area was dirty and in disrepair. Again, the property manager came out (after we complained via email to him) and looked at the jacuzzi, even bringing in a repair person, but nothing was ever done to repair or even clean the dirty jacuzzi. We ended up fininding the cover to the jacuzzi, which we placed over it to prevent insects and so we wouldn't have to look at the filthy thing!
Also, all of the beautiful windows had planter boxes in them, which were filled with old, dirty, smelly plastic plants and flowers. As I didn't want to look at or smell these things during our stay, I removed them and placed them in a storage room.
After demanding a partial refund, we did recieve some money back from the property manager. Ironically, he blamed the French housekeeper for all of the maintenence issues we encounted.
The town of Rousillon is very beautiful. However, our stay in this home was quite disappointing. In the future, I will only reserve something on VRBO if it has positive guest reviews. This home did not have any reviews at the time we reserved it (apparantly mine is the first) which should have told me something.