The Cottage | Spacious Montreat Home Within 5-Mintue Walk of Lake Susan!

Adam, thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you experienced during check-in and the inconvenience after such a long drive. That’s certainly not the experience we want for our guests, and we appreciate your patience while our team resolved the lockbox issue. We will be reviewing our check-in communication process to ensure it’s clearer and more convenient moving forward. We also apologize for the confusion about parking and the concern regarding the shower. Our maintenance and housekeeping teams have been notified to inspect and address both issues. We value your feedback, as it helps us improve, and we hope we get the opportunity to provide you with a much smoother and enjoyable stay in the future!

James, it's wonderful to hear you had such a great stay at The Cottage in Montreat! We're so glad you enjoyed the home's convenient location and proximity to beautiful hiking trails. Seeing our sweet resident black bears is such a special mountain experience! We can't thank you enough for sharing your feedback with us, and we hope to welcome you back for another unforgettable getaway soon.