ラグジュアリー6ベッドルームムスコカシャレー/コテージクリスタルクリアウォーター付きプライベートビーチ！

Thanks For Staying @ The Chalet! We hope to have you back again soon! :)

thank you for staying with us! Glad you had a fantastic time! That's why we rent out our family Chalet because we don't get to use it as much as we would like and we really enjoy hearing other people having a perfect vacation. Unfortunately, I'm not sure which Firewood picture you're referring to we didn't have one up 6 months ago but it was taken down as we were no longer able to supply fire as some guests unfortunately were burning through $1000 worth of firewood in one stay. But our neighbour provides Firewood at a really, really good price. And delivers it to you.. Also, yes, like many other Chalet you have to drop off the garbage to the dump, which is open seven days a week during the summer season. It's right beside the Walmart plaza and Home Depot plaza so when you're heading into town, it's just a quick drop. Unfortunately, the town doesn't have the bins that they used to have just down the road. They removed them last year. And it's impossible for the cleaning crew to take the garbage with them. We are really happy you had a fantastic day and we hope to see you again soon :)

Thank You Emma :)) for such kind review :)) Yes even in the winter when it is snowing or as you said raining we have loved the outdoor covered area to have camp fires and BBQ's Thank You for staying with us & hope to have you back again soon! Hans :)

Thank you for taking the time to write such a, let's say, creative piece of fiction. You were incredibly stressed about hosting your "important" guests. However, leaving out every positive aspect of the chalet is a choice. Since your review is highly misleading, let’s review for future guests: Yes, we ask for IDs to ensure we aren't renting to teenagers looking to throw a party. This is a self-catering chalet. providing unlimited toiletries resulted in guests wiping out our stock. Supplying these would require a $400 surcharge. You forgot to mention the unexpected, massive spring break snowstorm. Our Property Manager, Joe handles the snow removal for the entire area and at 10:00 AM shovelled the property. You told me he didn't show up. Joe responded "Seriously? I was there Saturday doing a bunch of stuff including shovelling. If she thinks it’s supposed to be grass like the city, she should go back." The chalet is professionally cleaned by a team of 4 with full video and photos after every clean. Finding a few flies on a windowsill in March after the chalet sat empty for two weeks happens. A regional power outage during a massive snowstorm is out of our control. power was back on within 2.5 hours of check-in. The water level was down by a foot for the hottub. Joe topped it up the very next morning. The guests currently there just sent us a photo in the hot tub overlooking the lake having a fantastic time! I am Hans and yes it is my family Chalet!

Thank You Tricia for staying at The Chalet! We are always so happy to here when another family gets to enjoy everything the Chalet has to offer :)) We hope to see you again soon! :)

Unfortunately, this is a type of Guest that as soon as they check in, you wished they 'Never' booked. :( It's funny how he's only saying 90 minutes now when he messaged me saying he's been cleaning for four hours and it was only 5:30 PM and check-in is at 4 PM. Then the next words out that he texted was how he wanted a refund for the cleaning. I would like to make it clear we have four professional cleaners at the property cleaning for 4 to 5 hours. The water is from the pots being cleaned and then the water may be leaked out and left a water mark. I would've happily sent the cleaning crew back to handle the three items that he mentioned. Mean while the guest who booked for directly with us rebooked already for next year, and this was the second time back this year. He's telling me how he has three or four other Chalet's in the area so it's possible he's feeling that I'm competition. Please note we are almost fully booked for next summer mainly from repeat guests. Personally, I'm going to ask VRBO to remove this review as he wrote it because he didn't get the refund that he was asking for. Also, the Traeger barbeque is a approx $2000 barbeque. There is a cupboard full of extra bath towels in the laundry room. Yes, the paint on the metal roof that is 40 feet high needs to be repainted but it doesn't affect anyones stay Even after this rant he gave a 4 star review but I would never rent to this Guest again.

Happy to hear you enjoyed the private beach! The Crystal Clearwater at the lake! The outdoor fire pit! And The incredible space 3800 sqft space and interior design of the Chalet With all its amenities! it's unfortunate you feel it necessary to be so harsh on your review But to each their own, so let allow me to respond: 1 - Read the chalet checkin manual next time: You could clearly read that we have stated that the drinking water comes from a 300 foot deep well which is artisan water and is fantastic for drinking! There is no safety issue. 2 - The covered area, which is fantastic in the winter and if it's raining as it has a fire pit there and the Traeger BBQ but it is the exact same since we got the property in 2016 it hasn't moved a bit. It is 100% safe. Unless you had engineer come in and tell you otherwise doesn't make sense to put a false statement on a public review. 3 - Yes, the loft is a steep ladder, but it's not considered the bedroom. It's just an add-on for the bedroom Mainly for the kids or teenagers so they have their own space while the parents sleep below. The "5" bathrooms are 100% usable and renovated. 1 private ensuite never had a door. 4 - Blows my mind that you're making a negative comment over the stand-up boards 1st in 4 years since buying them. 5 - Its $2000 Traeger BBQ it's not a smoker. Wow! Some people just like to complain?:( We've have guests coming back here year in year out for over five years And still keep coming back!