Overall this place was lovely! The view was amazing and the house was spacious and clean. When we arrived, it was clear the house was opened right before our arrival… very hot and the AC had a hard time cooling it down in the rooms where available. Specifically the master suite with two full walls of windows. The first night was VERY hot. Once the ac was able to get ahead of it, it was fine as long as we kept it on all the time.
We had to call the maintenance guy a couple of times during our week long stay- The faucet handle in the nanny suite broke in the shower and the pool was pretty cold. He came right away and worked on fixing the handle. When we asked about
The pool heat, he again came right away and turned the heater on. Apparently they don’t keep it on in the summer months although it’s advertised as a heated pool. This was something we looked for as we were traveling with our 6 month old baby.
Midway through the trip the pool guy was there and told us the hot tub had a leak and we couldn’t use it. He said he’d be back in a few days to fix it, but no one ever notified us when that was done, so we had to call and ask about it and it wasn’t available to us for 3 days, which stunk.
The location is good, neighborhood was nice and quiet, but for the price, I would not have anticipated needing to contact maintenance as many times as we did. Seems they wait for things to break instead of repairing before it’s a problem.