Phoenix 5 ~ Popular 2 Bedroom

Please allow us to look into this situation. Would you mind providing us with your contact and reservation information? Please email reviews@brett-robinson.com and provide: First and last name, condo building, and unit you stayed in during your trip. We hope to hear from you soon.

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for bringing these issues to our attention, and we sincerely apologize for the experience you had during your stay. We take your feedback seriously and will address these maintenance and cleanliness issues immediately to ensure they are resolved for future guests. We understand the importance of a comfortable and safe environment, and we apologize for falling short in this instance. Please rest assured that we are taking steps to rectify these issues promptly. If you have any further details or if there's anything else we can do to make this right, please do not hesitate to reach out to us directly. Again, we apologize for the inconvenience caused and appreciate your understanding.