Unfortunately this property was nowhere near the “executive/luxury” standard advertised on VRBO. The photos are very misleading, with multiple furnishings and features either different, broken, heavily worn, or poorly maintained in reality.Issues included a broken sofa and TV, cracked tiles, damaged games room equipment, a deteriorating hot tub cover shedding material into the water, tired outdoor furniture that did not match the listing photos, broken appliances, cleanliness issues in some areas, and concerns with the door locks. Overall, the villa felt poorly maintained and outdated rather than premium.The handling of the complaints made the experience worse. We reported issues early in the stay and repeatedly asked for appointment times if management needed access. We were told for over a week that they were awaiting the host’s authorisation, then later accused of being unavailable despite no proper times ever being provided. This took up far too much of our holiday time.The BBQ also incurs an undisclosed 45 fee which was never mentioned in the listing. We only later received an offer to use it without charge, well into the holiday after our plans had already been affected.The property was usable, but it was not as advertised and did not justify the price paid. I would strongly recommend future guests ask for updated photos before booking. I could expand further and of course haven't yet received my key deposit from this host.