We enjoyed this adorable apartment. The check-in process was efficcient. Although we had a little mixup waiting to enter. I did my best to estimate our arrival time through customs, backage check, traffic, etc., and arrived about 30 min. early. So we waited about 20 min to be let in. Not a huge deal but in hindsight having the phone number in advance would have been handy. Tha apartment was cozy with lots of charm. I think because of the season (January) there were no plants as are depicted in the numerous pictures. The beds were very comfortable and everything that you might need has been thought of; washer and dryer, quality toiletries, coffee, elegant cistern for filtering drinking water. The two small issues, were no mention of the 33 stairs in a very tight squeeze required to get to the apartment. It was a herculean task to get our substantially heavy luggage up and down the stairs. I will say that after six days, I felt my fitness improved by having to walk up and down a few times each day! Just be mindful for those coming from sea level, Mexico City is at 7300 ft., You might need to take it slow at first. The other small issue was that the living room furniture, although beautiful and stylish, was not comfortable for me and my back. I ended up spending my sitting time in a kitchen chair. All in all, it as delightful, just be mindful that you will need to get your luggage up/down 33 winding steps.