When we arrived, the place had a strong odor, like the vents didn't work. Looking further we found crumbs in the refrigerator; the walls had dirty stains, unfinished wall patching, a dirty shower door, old, worn towels, and an overall dusty place. When we called the host, she explained this was a candle fragrance. She was unapologetic, and when we asked, she didn't have other properties. Instead, she was worried about her ratings and wanted us to cancel the booking.
She promised to send a refund but stopped responding to our messages/calls or VRBO customer services.
I have stayed in many other properties at the beach; this is the worst one. So many awesome ratings of this property misled us.