I have stayed with friends at other VRBO'S, but this was my first time with my husband. I was familiar with what to expect from a host, and this property fell short of my expectations. We had to go to the nearest market and pick up the staples needed to stay in a home for a week. If there was more than 2 rolls of T/P in the home, it was hidden well, as well as P/T. In addition, the home lacked dish washing soap, sponges, cleaning spray (supplies) and dishwasher tabs(soap).
I wanted to grill, so I checked out the grill, and the automatic start wouldn't light, as well as the grill being uncleaned from the last meal. I then proceeded to open the umbrella, and stopped because there were bats sleeping/living at the top, so I left it open til the morning, and then closed the umbrella up and never used the porch. The host and handyman came into the home for repairs, I felt it was intrusive during our stay. Also, last day the host took all the cleaning supplies from a cabinet. The master shower didn't appear to be cleaned prior to arrival. This home didn't seem to have a professional cleaning service.
We loved our experience in Hilton Head, the people, and area. I have never stayed in a VRBO where the host didn't provide for the guest, and was forced to run out to the nearest market for staples for the hosts home. We left the home super clean, again, from experience, knowing what to do.